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The Phoenix Medical Practice 

The Phoenix Medical practice is a small, friendly, well established single-handed undergraduate teaching practice. Dr Khan is the principle GP and the named accountable GP for all patients registered at the Practice. The practice is proud to offer the highest standard of patient centred healthcare.  We run many clinics for the management of chronic disease (eg, asthma, CHD, diabetes) and offer a wide variety of other medical services including minor surgery, childhood vaccinations and well person checks. 

We are a member of the Family Doctor Association (FDA).  The Family Doctor Association leads the way to the future for grassroots primary care. With over 1000 members inspired for over 30 years. Continuity of care benefits patients, improves health outcomes and saves the NHS money. The member GP practices aim to provide high quality medical care while maintaining the traditional personal care of the family doctor in a friendly environment promoting health by education and preventative measures.

For further information about the FDA you can go online to www.family-doctor.org.uk.

Proposed Merger

Quality and continuity of patient care is always a priority here at The Phoenix Medical Practice.  You may have heard of our plans to join our service with The Flying Scotsman Practice.  We believe this will make things better for YOU as our patient by offering:

  • Increased Access
  • Additional in-house Services

But still with access to Dr Khan and his staff.  If you have any concerns you would like to raise with us, we invite you to talk to us.

Please contact Angela Smart (Practice Manager), Dr M A Khan (General Practitioner) or Mr R Guffick (Patient Participation Group Lead)(Contact via Reception).

Open Evening

We would like to invite you to an open evening to share with you our plans to integrate our practice with The Flying Scotsman Practice.

We hope that you can join us on Wednesday 13 December 2017 from 6.00pm - 7.00pm at The Flying Scotsman Centre (first floor).

In attendance will be representatives from The Flying Scotsman Practice, The Phoenix Medical Practice and also Healthwatch, to answer any questions you may have.

We look forward to seeing you.

Disabled Access

To enable access to the surgery for disabled patients we have the facility of a ramp and double doors for easy access.  The practice is based on ground floor level only.


CQC (Care Quality Commision)

Care Quality Commission (CQC)

The Care Quality Commission (CQC) make sure that hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high quality care and encourage them to make improvements.

The CQC do this by inspecting services and publishing the results on their website to help to make better decisions about the care you receive.

Further information can be found at:

http://www.cqc.org.uk

Our Practice was inspected by the CQC on Tuesday 5 April 2016. 


   Click here to take our Friends and Family Test


3dgraph1Please View Our Survey Results & Action Plan CLICK HERE


Why Do People Miss Hospital Appointments?

Healthwatch Doncaster has commenced a joint campaign into missed hospital appointments and has launched an online survey.

They are keen to gather feedback as widely as possible.  Thank you for taking time to complete the survey.


Online Services

SystmOnline

This is a free on-line service that can provide you with:

  • On-line booking, checking and cancelling of appointments
  • On-line ordering of repeat medication
  • Ability to change your contact details

It is available 24 hours per day, 7 days a week via any computer with an internet connection.  It means that you don’t need to ring reception for these services and that you can arrange them at a time to suit you.  It is also free for you to create an account and use the service.  To register for the service please speak to the receptionist for your own personal user name and password (photographic identification may be required).

Systmonline is also available to patients as an app for iphones, ipads and othe apple devices running the iOS operating system.  The app is listed on the App Store and is free to download.  The app is now also available for android devices

If there is a problem with accessing your account please do not hesitate to call the surgery and speak with a member of staff and they will try and resolve any problems.

Click here to log in to SystmOnline.

 

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